FAQ

Welcome to our FAQ page! Here, we address common queries related to our products, services, and policies. If you don’t find the answer you’re looking for, please contact us for further assistance.

 

How long does shipping take?

Shipping typically takes 3-4 business days after the package is handed to the courier. We collect all order requests from Friday 01:01 PM to the following week’s Friday 12:59 AM and then send them to our manufacturers. The posters are collected and packaged on Saturdays and shipped on Mondays. When calculating the time from placing the order, the "delivery duration" can range from 3-9 business days. 

 

How can I contact you?

We have a Contact Us page where you can send your inquiries from our website or email us at info.wallfruit@gmail.com.

 

What payment methods do you accept?

Visa, Mastercard, Maestro, and Visa Electron.

 

Do you offer returns or refunds?

We do not accept returns. Instead of returning items, you can contact us for a full refund. Why? Returns run counter to our emphasis on sustainability as every return has a carbon footprint.  To be eligible for a full refund, please send us a picture of the item to info.wallfruit@gmail.com. After that, you can either keep the item, or you might want to donate it.